Core supports
Personal care and daily living support
Hands-on help with the parts of the day that take the most out of you, delivered the way you prefer it done.
Capacity Building supports · Support Coordination
Support coordination
Registered NDIS provider 4-L3B1CJR. Equal Access Care supports NDIS participants Australia-wide, with offices in Melbourne and Brisbane. Our workers come to you.
Support coordination means having someone in your corner who knows the NDIS, so your plan turns into real support. We help you understand your plan, find providers and keep things on track. We work with participants across Melbourne's west, including Werribee, Hoppers Crossing, Tarneit, Truganina and Melton, and right across Australia.
Who it's for
This support suits participants with support coordination funding in their plan who want help connecting with and managing their supports. It's funded from the Capacity Building budget.
What's included
- Explaining your plan and what it can fund
- Finding and connecting with providers that suit you
- Setting up service agreements and bookings
- Sorting out problems when supports aren't working
- Gathering information for your plan review
You stay in charge of your choices. We'll explain options in plain language and help you decide what's right for you, including providers other than us.
In Melbourne's west
How referral works
Get in touch
Call 0412 306 722 or email admin@equalaccesscare.com.au with the basics. Support coordinators can keep details de-identified until consent is in place.
We call you back the same day
We'll ask about goals, needs and what's in the plan.
Fartun meets you
Fartun meets the participant and family to talk through routines, preferences and anything that matters to you.
We match consistent workers
We look at what the person wants, such as gender, culture, language and personality, and aim for the same familiar faces each week. We keep you and your support coordinator updated as things progress.
Frequently asked questions
What does a support coordinator do?
They help you understand your plan, connect with providers, and sort out issues so your supports work well together.
Do I have to use Equal Access Care for my other supports?
No. You choose your providers. We'll help you find the right fit, whoever that is.
How do I know if I have support coordination funding?
Check the Capacity Building section of your plan, or call us and we'll help you look.
Can I use this if my plan is self-managed or plan-managed?
Yes. We work with NDIA-managed, plan-managed and self-managed participants.
Often paired with support coordination
All 10 services
Core supports
Household tasks and domestic assistance
Keeping your home the way you want it, so your energy goes where you would rather spend it.
Capacity Building supports
Building daily living skills
Working towards doing more yourself, at whatever pace makes sense for you.
Make a referral or ask a question
Call 0412 306 722 or email admin@equalaccesscare.com.au. We'll call you back the same day. Prefer a form? Use the online referral form.