Core supports · Assistance with Daily Life

Personal care and daily living support

Registered NDIS provider 4-L3B1CJR. Equal Access Care supports NDIS participants Australia-wide, with offices in Melbourne and Brisbane. Our workers come to you.

Personal care is about getting through the day your way, whether you live in Werribee and Melbourne's west or anywhere else in Australia. We help with the routines that take the most out of you, done the way you prefer, by workers you get to know.

Who it's for

This support suits participants who need regular or occasional help with personal routines at home, and families who want reliable, respectful support for someone they care about. It's usually funded from the Core budget of an NDIS plan.

What's included

  • Showering, dressing and grooming
  • Continence support
  • Help with meals, including preparing food to your support plan
  • Reminders and prompts, such as for medication, as set out in your plan
  • Help getting up in the morning and settling in at night
  • Manual handling and transfers, following your plan and any equipment guidance

We follow your support plan and the advice of your health and therapy team. If your needs change, tell us and we'll review the support together.

In Melbourne's west

How referral works

  1. Get in touch

    Call 0412 306 722 or email admin@equalaccesscare.com.au with the basics. Support coordinators can keep details de-identified until consent is in place.

  2. We call you back the same day

    We'll ask about goals, needs and what's in the plan.

  3. Fartun meets you

    Fartun meets the participant and family to talk through routines, preferences and anything that matters to you.

  4. We match consistent workers

    We look at what the person wants, such as gender, culture, language and personality, and aim for the same familiar faces each week. We keep you and your support coordinator updated as things progress.

Frequently asked questions

Can I choose a male or female support worker?

Yes. Tell us your preferences, including gender, culture and language, and we'll match a worker with those in mind.

Will I have the same worker each time?

We aim for consistent workers, so you're not explaining your routine to someone new every visit. We'll be upfront if a change is needed.

Do you provide nursing care?

No. Equal Access Care doesn't offer nursing services. If you need clinical care, we can work alongside your nurse or health team.

Can I use this if my plan is self-managed or plan-managed?

Yes. We work with NDIA-managed, plan-managed and self-managed participants.

All 10 services

Make a referral or ask a question

Call 0412 306 722 or email admin@equalaccesscare.com.au. We'll call you back the same day. Prefer a form? Use the online referral form.