For support coordinators
For support coordinators: refer to Equal Access Care
Equal Access Care is a registered NDIS provider (4-L3B1CJR) with offices in Melbourne and Brisbane, and we staff participants right across Australia.
Current capacity
Updated:
We're taking referrals Australia-wide, and we call you back the same day.
| Area | Taking referrals for |
|---|---|
| Victoria | Support work, community access, respite |
| Queensland | Support work, community access, respite |
| New South Wales | Support work, community access, respite |
| All other states and territories | Support work, community access, respite |
Send a referral and we'll call you back the same day to talk through times and start dates.
Make a referralWhat you can refer to us
- Personal care and daily living support
- Community access and participation
- Putting behaviour support plans into practice
- Supported Independent Living (SIL) and respite, on request
We work with self-managed, plan-managed and NDIA-managed participants.
What happens when you refer
You call or email us with the basics, kept de-identified until consent is in place.
We call you back the same day.
We match a worker to your participant's needs and preferences, and keep you updated as things progress.
Download referral pack
Email a completed referral form to admin@equalaccesscare.com.au, or use the online referral form instead.
Why support coordinators work with us
- You deal with a director, not a call centre.
- We match workers to what the participant actually wants, such as gender, culture and personality.
- We keep you in the loop, so you're never chasing us for updates.

Our registration
Registered with the NDIS Quality and Safeguards Commission, registration ID 4-L3B1CJR, in force from 31 July 2025 to 31 July 2028. Registration groups:
- 0104High intensity daily personal activities
- 0106Assistance in coordinating or managing life stages, transitions and supports
- 0107Assistance with daily personal activities
- 0108Assistance with travel and transport arrangements
- 0114Community nursing care
- 0115Assistance with daily life tasks in a group or shared living arrangement
- 0116Innovative community participation
- 0117Development of daily living and life skills
- 0120Household tasks
- 0125Participation in community, social and civic activities
- 0132Support coordination
- 0136Group and centre based activities
- 0138Supported independent living
Under 0104 we are registered to deliver complex bowel care, enteral feeding and management, tracheostomy management, urinary catheter management, ventilator management, subcutaneous injections, complex wound management and severe dysphagia management.
Frequently asked questions
Is Equal Access Care a registered NDIS provider?
Yes. Our NDIS registration number is 4-L3B1CJR, which you can check on the NDIS Quality and Safeguards Commission provider register.
Can I send a referral before the participant has given consent?
Yes. Send us the basics de-identified. We'll talk through fit, and you can share full details once consent is in place.
Which plan types do you work with?
Self-managed, plan-managed and NDIA-managed.
Make a referral
Call 0412 306 722 or email admin@equalaccesscare.com.au. We'll call you back the same day. Prefer a form? Use the online referral form.