Melbourne and regional Victoria
Registered NDIS provider in Melbourne
Registered NDIS provider 4-L3B1CJR. Equal Access Care supports NDIS participants across Melbourne, from the CBD to the suburbs and regional Victoria. Our Melbourne office is in the CBD, and our workers come to you.
We work with self-managed, plan-managed and NDIA-managed participants. We'll talk with you about what matters to you, then match you with a support worker who suits your needs and preferences.
Our services in Melbourne
- In-home support: help with personal care and daily living at home.
- Community participation: support to get out, see people, and take part in activities you enjoy.
- Behaviour support plan implementation: putting your behaviour support plan into practice day to day, following the plan your practitioner has written.
- Supported Independent Living (SIL): support to live as independently as possible, in a shared or individual home.
- Respite (on request)
- Cleaning and household tasks: help keeping your home clean and running.
How referrals work
Get in touch
Call or email us with the basics. Support coordinators can keep details de-identified until consent is in place.
We call you back the same day
We'll ask about goals, needs and preferences.
We match a worker
We look at what the participant wants, such as gender, culture and personality, and keep you updated as things progress.
Why people choose Equal Access Care
- You speak with a director, not a call centre.
- Workers are matched to the person, not just the roster.
- Clear, plain-language communication, so you always know what's happening.
Frequently asked questions
Is Equal Access Care a registered NDIS provider?
Yes. Our NDIS provider registration number is 4-L3B1CJR. You can check it on the NDIS Quality and Safeguards Commission provider register.
Which parts of Melbourne do you cover?
We support participants across metropolitan Melbourne and regional Victoria. Tell us the suburb when you get in touch and we'll talk through options.
Can I use Equal Access Care if my plan is self-managed or plan-managed?
Yes. We work with self-managed, plan-managed and NDIA-managed participants.
Can I choose my support worker?
You can tell us your preferences, such as gender, culture, language or personality, and we'll match a worker with those in mind.
Make a referral or ask a question
Call 0412 306 722 or email admin@equalaccesscare.com.au. We'll call you back the same day. Prefer a form? Use the online referral form.