Newcastle and Lake Macquarie
NDIS provider in Newcastle
Registered NDIS provider 4-L3B1CJR. We take referrals for participants aged 8 and up across Newcastle and Lake Macquarie, for support at home and out in the community. Equal Access Care has offices in Melbourne and Brisbane. In Newcastle, workers come to you.
We work with self-managed, plan-managed and NDIA-managed participants. We'll talk with you about what matters to you, then match a support worker who suits. You, your family or your support coordinator can get in touch.
Accepting new participantsUpdated
Our services in Newcastle
- In-home support: help with personal care and daily living at home.
- Community participation: support to get out and do the things you enjoy, like a stretch of the Bathers Way or an afternoon at Blackbutt Reserve.
- Behaviour support plan implementation: putting your behaviour support plan into practice day to day, following the plan your practitioner has written.
- Supported Independent Living (SIL): support to live as independently as possible, in a shared or individual home.
- Respite (on request)
- Cleaning and household tasks: help keeping your home clean and running.
How referrals work
Get in touch
Call or email us with the basics. Support coordinators can keep details de-identified until consent is in place.
We call you back the same day
We'll ask about goals, needs and preferences.
We match a worker
We look at what the participant wants, such as gender, culture and personality. We keep you updated as things progress.
Getting out around Newcastle
Community access is support to do the things you want to do, with a worker alongside you. Around Newcastle, that could be:
- A stretch of the Bathers Way, the coastal walk from Nobbys Beach to Merewether
- Seeing the koalas and wallabies at Blackbutt Reserve, where entry is free
- An afternoon at Newcastle Museum
- A swim at the ocean baths
- Getting to appointments, classes and clubs at your own pace
Read more about community access and social participation.
Where we take referrals around Newcastle
We take referrals for support at home and out in the community in:
- Hamilton, Mayfield and Merewether
- Wallsend, Jesmond and Lambton
- Kotara, Adamstown and New Lambton
- Charlestown and Cardiff
- Warners Bay and Belmont
Somewhere else nearby? Tell us the suburb when you get in touch.
Why people choose Equal Access Care
- You speak with a director, not a call centre.
- Workers are matched to the person, not just the roster.
- Clear, plain-language communication, so you always know what's happening.
Frequently asked questions
Is Equal Access Care a registered NDIS provider?
Yes. Our NDIS provider registration number is 4-L3B1CJR. You can check it on the NDIS Quality and Safeguards Commission provider register.
Which parts of Newcastle do you cover?
We take referrals across Newcastle and Lake Macquarie, including Hamilton, Mayfield, Wallsend, Jesmond, Lambton, Kotara, Charlestown and Cardiff. Tell us the suburb when you get in touch and we'll talk through options.
Can I use Equal Access Care if my plan is self-managed or plan-managed?
Yes. We work with self-managed, plan-managed and NDIA-managed participants.
Can I choose my support worker?
You can tell us your preferences, such as gender, culture or personality. We'll match a worker with those in mind.
Make a referral or ask a question
Call 0412 306 722 or email admin@equalaccesscare.com.au. We'll call you back the same day. Prefer a form? Use the online referral form.