Cairns and Far North Queensland
NDIS provider in Cairns
Registered NDIS provider 4-L3B1CJR. In Cairns, Equal Access Care takes referrals for participants aged 8 and up, from Edmonton in the south to Smithfield and the northern beaches. Our offices are in Melbourne and Brisbane. The workers we match come to you.
We work with self-managed, plan-managed and NDIA-managed participants. We'll get to know what matters to you, then match a worker who suits. Families, support coordinators and allied health can all refer.
Accepting new participantsUpdated
Our services in Cairns
- In-home support: help with personal care and daily living at home.
- Community participation: support to get out and do the things you enjoy, such as a swim at the Esplanade Lagoon or a morning at Rusty's Markets.
- Behaviour support plan implementation: putting your behaviour support plan into practice day to day, following the plan your practitioner has written.
- Supported Independent Living (SIL): support to live as independently as possible, in a shared or individual home.
- Respite (on request)
- Cleaning and household tasks: help keeping your home clean and running.
How referrals work
Get in touch
Call or email us with the basics. Support coordinators can keep details de-identified until consent is in place.
We call you back the same day
We'll ask about goals, needs and preferences.
We match a worker
We look at what the participant wants, such as gender, culture and personality. We keep you updated as things progress.
Getting out around Cairns
Community access is support to do the things you want to do, with a worker alongside you. Around Cairns, that could be:
- A swim at the Esplanade Lagoon, which is free and patrolled by lifeguards
- A walk through the Cairns Botanic Gardens, where entry is free
- Fruit, lunch and a look around at Rusty's Markets, Friday to Sunday
- The boardwalk along the Esplanade
- Your local library, pool or shopping centre
Read more about community access and social participation.
Where we take referrals around Cairns
We take referrals for support at home and out in the community in:
- Cairns North and the city
- Manunda, Manoora and Mooroobool
- Earlville, Woree and White Rock
- Edmonton and Bentley Park
- Redlynch and Brinsmead
- Smithfield and the northern beaches
Somewhere else nearby? Tell us the suburb when you get in touch.
Why people choose Equal Access Care
- You speak with a director, not a call centre.
- Workers are matched to the person, not just the roster.
- Clear, plain-language communication, so you always know what's happening.
Frequently asked questions
Is Equal Access Care a registered NDIS provider?
Yes. Our NDIS provider registration number is 4-L3B1CJR. You can check it on the NDIS Quality and Safeguards Commission provider register.
Which parts of Cairns do you cover?
We take referrals across Cairns, including Edmonton, Bentley Park, Earlville, Manunda, Manoora, Mooroobool, Smithfield and Trinity Beach. Tell us the suburb when you get in touch and we'll talk through options.
Can I use Equal Access Care if my plan is self-managed or plan-managed?
Yes. We work with self-managed, plan-managed and NDIA-managed participants.
Can I choose my support worker?
You can tell us your preferences, such as gender, culture or personality. We'll match a worker with those in mind.
Make a referral or ask a question
Call 0412 306 722 or email admin@equalaccesscare.com.au. We'll call you back the same day. Prefer a form? Use the online referral form.